Privacy Policy

Effective Date: January 15, 2026

Picksy LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our Service, including our wheel randomizer tool.

1. Information We Collect

We collect the following types of information:

• Personal Information: When you create an account, we collect your name, email address, payment information (processed by third parties like Stripe), and any other details you provide.
• Usage Data: Automatically collected data includes IP address, browser type, device information, pages visited, time spent on the Service, and interactions (e.g., spins or uploads).
• Uploaded Content: Entries, files (e.g., CSV/Excel), and wheel configurations you upload.
• Cookies and Tracking: We use cookies, web beacons, and similar technologies for analytics, personalization, and security. You can manage cookie preferences via your browser.

We do not collect sensitive personal information (e.g., race, health data) unless you voluntarily provide it.

2. How We Use Your Information

We use your information to:

• Provide and improve the Service (e.g., process logins, run randomizers, enable AI sorting).
• Process payments and manage subscriptions.
• Communicate with you (e.g., support, updates, marketing if you opt-in).
• Analyze usage to enhance features and security.
• Comply with legal obligations and enforce our Terms.

3. Sharing Your Information

We do not sell your personal information. We may share it with:

• Service Providers: Third parties for hosting, payments (e.g., Stripe), analytics (e.g., Google Analytics), and AI features (e.g., xAI Grok for sorting).
• Legal Requirements: If required by law, subpoena, or to protect our rights, safety, or property.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: For any other purpose with your explicit permission.

4. Data Security

We implement reasonable security measures, including encryption (TLS/SSL for data in transit), server-side randomization, input validation, rate limiting, and JWT authentication, to protect your data from unauthorized access, alteration, or destruction. However, no method is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location (e.g., under GDPR or CCPA), you may have rights to:

• Access, correct, or delete your personal information.
• Opt-out of marketing communications.
• Request data portability.
• Withdraw consent where applicable.

To exercise these rights, contact us at support@picksy.live. We respond within 30 days (or as required by law). You can also manage account settings or delete cookies.

6. Children's Privacy

The Service is not intended for children under 13 (or 16 in some jurisdictions). We do not knowingly collect data from children. If we learn of such collection, we will delete it promptly.

7. International Data Transfers

Your data may be processed in the United States or other countries. By using the Service, you consent to transfers to jurisdictions with different data protection laws. We use appropriate safeguards (e.g., Standard Contractual Clauses) for such transfers.

8. Retention

We retain your data as long as necessary for the purposes outlined here, or as required by law. Account data is retained while active; deleted data may persist in backups for up to 90 days.

9. Changes to This Policy

We may update this Policy. We will notify you of material changes via email or in-app notice. Continued use constitutes acceptance.

10. Contact Us

For privacy questions, contact our Data Protection Officer at privacy@picksy.live.

This Policy is governed by the laws of Delaware, USA.